Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Chronic Digital platform, websites, and services (the “Service”). By creating an account or using the Service, you agree to these Terms. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization.

1. The Service

Chronic Digital provides an autonomous revenue platform that helps you discover prospects, enrich data, run outreach, and manage pipeline. We may update, add, or remove features over time. The Service requires you to approve certain actions; you remain responsible for the outreach sent from your account.

2. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for all activity under your account and for your team members’ use of the Service. You must be at least 18 years old.

3. Acceptable use and outreach compliance

You agree not to use the Service to:

• send unlawful, deceptive, harassing, or unsolicited messages in violation of applicable law;
• conduct outreach without a lawful basis, valid consent where required, accurate sender identification, and a working opt-out. You must comply with anti-spam and data-protection laws including CAN-SPAM, GDPR, and ePrivacy where they apply;
• honor every unsubscribe and suppression request promptly;
• infringe intellectual property, breach confidentiality, or upload malware;
• reverse engineer, resell, or overload the Service.

You are solely responsible for the content of your messages and for ensuring your use complies with the laws that apply to you and your recipients.

4. Subscriptions, credits, and billing

Paid plans are billed in advance on a monthly or annual basis through our payment processor. Plans include a monthly allotment of data credits; credits are consumed by discovery and enrichment and do not carry over unless stated. Fees are non-refundable except where required by law. We may change pricing with notice for future billing periods. Sending infrastructure provided at cost is billed as described in your plan.

5. Your data

You retain ownership of the data you submit. You grant us a license to process it to provide the Service. Our handling of personal data is described in our Privacy Policy. You are responsible for the lawfulness of any prospect or contact data you upload or instruct us to source.

6. Intellectual property

The Service, including its software, design, and content we provide, is owned by Chronic Digital and protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service.

7. Disclaimers

The Service is provided “as is” without warranties of any kind. We do not guarantee specific results, deliverability outcomes, or that the Service will be uninterrupted or error-free.

8. Limitation of liability

To the maximum extent permitted by law, Chronic Digital will not be liable for indirect, incidental, or consequential damages, and our total liability will not exceed the amounts you paid in the twelve months before the claim.

9. Termination

You may cancel at any time. We may suspend or terminate access for breach of these Terms or to comply with law. Sections that by their nature should survive termination will survive.

10. Changes

We may update these Terms. Material changes will be notified through the Service or by email. Continued use after changes take effect constitutes acceptance.

11. Contact

Questions about these Terms: legal@chronic.digital.